Privacy Policy
1. Introduction and Scope
This Privacy Policy outlines how SterlingIQX collects, processes, and protects the personal data of individuals interacting with our digital platforms and consulting services. We are committed to the principles of transparency, purpose limitation, and data minimization in accordance with the UK Data Protection Act 2018 and the UK General Data Protection Regulation.
2. Data Controller Identity
For the purposes of the General Data Protection Regulation and relevant UK data protection laws, the responsible entity is SterlingIQX, located at Canary Wharf, London, United Kingdom. Direct inquiries regarding data handling can be directed to [email protected].
3. Types of Data We Process
We collect information strictly required to fulfill service requests and optimize platform performance. This includes Identity Data such as your name and professional title, Contact Data including email addresses and telephone numbers provided via inquiry forms, and Technical Data comprising IP addresses, browser identifiers, and interaction logs for platform security and stability assessment.
4. Legal Bases for Processing
We process your data under the following legal frameworks: Contractual Necessity, required to fulfill your requests for consultancy services; Legitimate Interests, necessary to ensure website security and improve our operational offerings; and Consent, applied exclusively for the use of non-essential cookies and marketing communications where explicitly requested.
5. Data Retention and Security
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. We implement rigorous technical and organizational measures to prevent accidental loss or unauthorized access to your information, employing encryption standards aligned with current industry best practices.
6. Third-Party Disclosure
We do not sell, trade, or rent your personal information to third parties. Data may only be shared with trusted service providers acting as data processors under strict confidentiality agreements, exclusively to facilitate our consulting operations and platform maintenance.
7. Your Rights Under Data Protection Law
Under applicable regulations, you possess the right to request access to your personal data, demand correction of inaccurate information, request deletion of your data, restrict processing activities, and data portability. You also retain the right to lodge a complaint with a supervisory authority, such as the Information Commissioner's Office in the United Kingdom.
8. Contact and Compliance
If you have questions regarding this policy or wish to exercise your rights, please contact our data management team via our official contact channels. Our compliance officers are available to assist with all requests promptly and in full accordance with statutory deadlines.